Terms and conditions
Last updated: 15/11/2026
Note: This document is a generic template. We recommend having these terms reviewed by a legal professional before final publication. This English version is provided for convenience; in case of discrepancies, the Italian version prevails.
1. Scope and seller
These Terms and conditions govern the sale of wine products (wines) by Daniele Fuso Srl through the website cantinapulaio.it. Purchasing on the site implies full acceptance of these terms.
Seller identification details (under Art. 7 of Italian Legislative Decree 70/2003):
- Company name: Daniele Fuso Srl
- Registered office: Allerona Scalo, IT - 05014 Terni
- VAT no.: IT01234567897
- Email: cantinapulaio@gmail.com
- Phone: +39 393 859 0497
The products are intended exclusively for adult consumers of legal drinking age, in accordance with Italian law on the sale of alcoholic beverages.
Sale of alcohol authorised under the licence issued by the Italian Customs and Monopolies Agency (Agenzia delle Dogane e dei Monopoli).
2. Sales contract
The contract is concluded when Cantina Pulaio receives confirmation of payment from the payment provider (Stripe). You will receive a confirmation email with the order details.
We reserve the right to refuse orders if a product is unavailable, in case of pricing errors or suspected fraud.
3. Prices and payment
Prices shown on the site are in euros (€) and include VAT where applicable. Any shipping costs are shown before the order is completed.
Payment is made through Stripe (credit/debit cards, Apple Pay, Google Pay and other supported methods). Payment details are handled directly by Stripe and never pass through our servers.
4. Shipping and delivery
We ship to the countries shown at checkout (Italy and other EU countries where available). Delivery times are indicative and depend on the courier.
Delivery is made to a person of legal drinking age. If nobody is home, the courier may leave a notice; we remain responsible for collection problems or losses after handing the parcel to the courier until it is actually delivered.
5. Right of withdrawal
As a consumer, you have the right to withdraw from the contract within 14 days of receiving the goods, without giving any reason (Italian Legislative Decree 206/2005, Consumer Code).
To withdraw, send a clear statement to info@cantinapulaio.it. Products must be returned intact, in their original packaging, within 14 days of your withdrawal notice.
The refund will be made within 14 days of receiving the returned products, using the same payment method used for the purchase. Return shipping costs are paid by the consumer.
To withdraw you can use the model withdrawal form in Annex I, part B, of Italian Legislative Decree 206/2005 (Consumer Code), or any other explicit statement sent to cantinapulaio@gmail.com.
Exclusions. Under Art. 59(e) of the Consumer Code, the right of withdrawal does not apply to bottles whose original seal or cork has been broken, tampered with or opened, for reasons of health protection and hygiene of food products.
6. Legal guarantee of conformity
Products sold through cantinapulaio.it are covered by the legal guarantee of conformity under Arts. 128–135 of Italian Legislative Decree 206/2005, for 24 months from delivery. The guarantee covers any lack of conformity existing at the time of delivery.
In the event of a lack of conformity, the consumer is entitled, at their choice and free of charge, to have the product replaced, or to an appropriate price reduction or termination of the contract, within the limits and in the manner set out in the Consumer Code. To use the guarantee, write to cantinapulaio@gmail.com attaching your proof of purchase, photos and a description of the defect.
7. Liability
Daniele Fuso Srl is not liable for indirect damage, delays or failed deliveries caused by force majeure, strikes, weather events or other events beyond our control.
Product descriptions and images are provided to the best of our ability; slight variations are not grounds for withdrawal or a price reduction.
8. Intellectual property
All content on the site cantinapulaio.it — including trademarks, logos, names, photographs, descriptive texts, graphics and layout — is the property of Daniele Fuso Srl or of the respective owners and is protected by copyright and industrial property law. Reproducing, modifying or distributing it, even in part, without written permission is prohibited.
9. Governing law and jurisdiction
Any dispute arising from these terms is governed by Italian law. For consumers, the court of the consumer's place of residence or domicile has exclusive jurisdiction, if located in Italy (Art. 66-bis of the Consumer Code).
Under Art. 14 of EU Regulation 524/2013, consumers resident in the European Union can use the European Online Dispute Resolution (ODR) platform available at ec.europa.eu/consumers/odr.
10. Changes
We reserve the right to update these terms at any time. Changes will be published on this page together with the date of the update and will apply to orders placed after publication.
11. Contact
For questions about these terms and conditions or about orders:
Daniele Fuso Srl
Allerona Scalo, IT - 05014 Terni
Email: cantinapulaio@gmail.com
Phone: +39 393 859 0497